Return & Exchange Policy

Contact Information:

At The Electronic Hub, we are committed to providing high-quality electronic components and exceptional service to our customers. We understand that there may be situations where you need to return or exchange a product. This Return & Exchange Policy outlines the procedures and conditions for returns and exchanges.

1. Return Eligibility:

  • You may return a product purchased from The Electronic Hub if it meets the following criteria:
    • The product is in its original, unopened packaging.
    • The product is unused, in its original condition.
    • The return request is made within [Insert Number] days from the date of purchase.

2. Return Process:

  • To initiate a return, please contact us by sending an email to info@theelectronichub.in with the following information:
    • Your order number.
    • Product details.
    • Reason for the return.
  • We will provide you with instructions on how to return the product.

3. Exchange Process:

  • If you wish to exchange a product for a different item, please contact us at info@theelectronichub.in with the following information:
    • Your order number.
    • Product details.
    • The product you would like to exchange it for.
  • We will guide you through the exchange process.

4. Refund Process:

  • Upon receiving and inspecting the returned product, we will process a refund to your original payment method within [Insert Number] business days.

5. Non-Returnable Items:

  • Some products may not be eligible for returns or exchanges, including electronic components that have been opened or used, as well as custom or special-order items.

6. Shipping Costs:

  • Shipping costs for returns and exchanges are the responsibility of the customer, unless the return is due to an error on our part.

7. Damaged or Incorrect Items:

  • If you receive a damaged or incorrect product, please contact us immediately. We will provide instructions for returning the item, and we will cover the return shipping costs.

8. Warranty:

  • Some products may be covered by manufacturer warranties. If you encounter an issue with such a product, please contact us, and we will assist you in navigating the manufacturer’s warranty process.

9. Contact Us:

  • If you have any questions or need further assistance, please reach out to us at info@theelectronichub.in or call +91 9839087848.

This Return & Exchange Policy is subject to change, and we recommend reviewing it before making a purchase. We reserve the right to make adjustments to our policy to ensure the best possible customer experience.