Cancellation Policy

Cancellation Policy for The Electronic Hub

At The Electronic Hub, we understand that circumstances may arise where you need to cancel your order. We strive to make this process as smooth as possible. Please read our cancellation policy below:

  1. Cancellation Period: You may cancel your order within 24 hours of placing it. After this period, the cancellation may not be possible as the order may have already been processed for shipping.
  2. Cancellation Procedure: To cancel an order, please contact us at the following email address and mobile number:

    You should provide your order number and relevant details when requesting a cancellation.

  3. Refund Process: If your cancellation request is made within the specified time frame, we will initiate the refund process. Refunds will be made to the original payment method used during the order placement.
  4. Cancellation Fees: The Electronic Hub may charge a cancellation fee in some cases, depending on the circumstances. We will communicate this fee to you when processing your cancellation request.
  5. Order Shipped: If your order has already been shipped, it cannot be canceled. In such cases, you may need to initiate a return or exchange once the product is received.
  6. Special Orders: Please note that special orders or customized products may not be eligible for cancellation, depending on the production and customization processes involved.
  7. Refund Timing: The time it takes for a refund to be processed and reflected in your account may vary depending on your payment method and financial institution.

Please feel free to reach out to our customer service team if you have any questions or concerns regarding our cancellation policy.